Void Stacker
Help

Support

Questions, bug reports, and how-to.

Contact

The fastest way to reach us is by email. We read every message, and we usually reply within a few business days.

Email [email protected]

When reporting a bug, please include your iOS version, device model (e.g. iPhone 15 Pro), and a short description of what you were doing when it happened. Screenshots or screen recordings help a lot.

How to Play

  1. A block slides back and forth (or front and back) above the tower.
  2. Tap anywhere on the screen to drop the block.
  3. Line it up with the block below — landing it exactly is a Perfect, and your base will not get carved away.
  4. If part of the block hangs off the edge, that piece crashes away, and the next block will be narrower.
  5. When the base disappears completely, the game ends with a cinematic fly-up of your tower.

Frequently Asked Questions

How do I mute the sound effects?
Tap the sound icon in the top-right corner of the screen to toggle audio on or off. Your choice is saved on your device.
What does the "Continue" / rewarded ad do?
On the game-over screen you can choose to watch a short rewarded ad to continue your run from where it ended. Rewarded ads are always optional — you can decline and start a new run instead.
Why do I see ads?
Void Stacker is a free game and is supported by advertising. Ads are served by Google AdMob and may include app-open, banner, and rewarded formats. See our Privacy Policy for details.
What is the "Allow Tracking" prompt on first launch?
That is Apple's App Tracking Transparency prompt. Choosing Ask App Not to Track means the app will not access your Identifier for Advertisers (IDFA). Ads will still be shown — just non-personalized ones. You can change your choice any time in iOS Settings → Privacy & Security → Tracking.
Haptics or sounds are not working.
First, make sure your device is not in Silent / Low Power mode and that the in-app sound toggle is on. Haptics require a supported iPhone with Haptic Engine and may be limited if Reduce Motion is enabled in iOS Accessibility settings.
The app crashed or froze.
Try force-quitting the app and relaunching. If the issue persists, please email us at [email protected] with your iOS version and device model.
How do I reset my high score?
Deleting and reinstalling the app will clear all locally stored data, including your high score and sound preference.
Which iOS versions are supported?
Void Stacker requires iOS 18 or later.

Other

For privacy questions, see our Privacy Policy. For anything else, just email [email protected].